FAQ
Frequently Asked Questions
Q: How long does delivery take? +
A: Inside Dhaka: 1-2 business days. Outside Dhaka: 3-5 business days.
Q: What payment methods do you accept? +
A: We currently accept Cash on Delivery (COD) only.
Q: Can I return a product? +
A: Yes. We have a 7-day easy return policy. Products must be unused and in original packaging.
Q: How do I track my order? +
A: Use the Order Tracking page with your order number or phone number.
Q: How do I pay for my order? +
A: Our team confirms your order first, and payment is collected when the product is delivered.
Q: Can I change or cancel my order? +
A: Contact us within 2 hours of placing the order to request changes or cancellation.